Pranay Bhandare
4 Min
Nov 15, 2025
At a glance, India Mobile Congress looks like an arena for loud product reveals and headline-grabbing demos. Look closer, and you see that the most effective exhibits don’t shout—they choreograph. They take complex platforms and translate them into human-scale moments that people remember and act on. That was the brief Reliance Jio gave Ink In Caps for IMC 2024: present JioBrain and the 5G Intelligent Village in a way that stopped visitors from scrolling past and helped them actually understand what these technologies mean for rural livelihoods. The result? An interactive showcase built for continuous crowds, anchored by NFC-driven kiosks and a projection-mapped village that made systems feel tactile, not theoretical.
Below I unpack what we built, why the design choices mattered, the technical and logistical challenges we solved, and what brand and innovation leaders should take away when they bring next-generation infrastructure to real people—especially in rural contexts.
For a large-scale technology reveal, passive slides and static models fail to register. Reliance Jio wanted visitors at IMC to leave with two things: a clear mental model of where JioBrain and 5G would plug into everyday rural life, and a visceral sense of confidence that these technologies could deliver practical outcomes. That meant designing interactions that converted abstract value propositions—better crop yields, connected health diagnostics, remote learning—into short, memorable experiences for high-volume foot traffic.
To make complex systems legible, we split the experience into two linked flows that balanced scale and intimacy.
JioBrain Kiosks (LED + NFC placards) A large LED canvas served as the narrative stage, while three kiosks offered proximal, hands-on exploration. Each kiosk used custom acrylic placards embedded with NFC; when a visitor placed a placard on the reader, a tightly choreographed sequence unfolded—local animations on the kiosk, synchronized assets on the main LED, and a layered 2D/3D explanation of a specific industry application. The interaction reduced cognitive load: visitors didn’t have to parse dense copy or technical diagrams—the object in their hand triggered the story.
The 5G Intelligent Village (projection mapping + touch response) Instead of a flat map or a slide, we built a 2.5D isometric village rendered through calibrated projection mapping. Visitors touched areas of the village—fields, clinics, schools, panchayat offices—and immediate, contextual animations showed how connectivity and services would operate at that scale. Importantly, the design preserved cultural authenticity; the village felt like a place rather than a generic tech demo. That made the outcomes believable, not speculative.
Both experiences had the same objective: make infrastructure legible through action. Touch, placement, and movement did the translating, so people didn’t need prior domain knowledge to grasp impact.
Translating that design into a reliable, high-stakes event required an engineering approach that matched the creative ambition.
• Unity-based orchestration: A custom application managed interaction flows and media playback across multiple endpoints. This allowed deterministic timing between a kiosk action and the LED response, crucial for perception of polish. • NFC design choices: We embedded programmed NFC cards into the placards and hosted the readers behind each kiosk panel with precise placement tolerances. Handling continuous, rapid user interactions without degradation required careful debounce logic and hardware watch-dogs. • Projection and synchronization: Projection mapping delivered depth and tactility, but it demanded calibrated touch sensitivity and perfectly aligned playback across surfaces. Synchronized playback and transition timing were developed so that animation sequences felt instantaneous and coherent.
Those technical decisions weren’t glamorous; they were necessary. The audience sees the smoothness of the experience, not the fault-tolerant orchestration beneath it. That orchestration is what separates a memorable activation from a forgettable demo.
Large trade shows operate in imperfect conditions: construction noise, shifting schedules, and VIP visits that compress timelines. The IMC deployment tested everything we’d planned.
• Continuous interaction under crowds: NFC readers had to tolerate thousands of interactions per day. We built retry and graceful-degradation paths so that brief misreads didn’t break the flow. • Hardware failures under pressure: Minutes before a key presentation by Reliance leadership, an LED panel failed. The contingency involved rapid hardware swap protocols and a media fallback that maintained narrative continuity. Those minutes revealed how essential rehearsed recovery procedures are. • Calibration under duress: The projection wall required dynamic touch re-calibration as fabrication tolerances shifted. The team developed quick-calibration routines to keep sensitivity consistent across long event hours. • Software resilience: Intermittent recognition issues and rare crashes demanded a crash-resistant architecture and on-site development to diagnose edge cases. The project incurred several all-nighters, but the preparations paid off.
These operational realities are often invisible in polished case studies, yet they account for the difference between success and embarrassment at flagship events.
The IMC showcase attracted more than 170,000 visitors and received a successful presentation to Reliance leadership that included a high-profile site visit. Beyond headline numbers, the experience achieved the strategic goals: it communicated the operational value of JioBrain and demonstrated concrete 5G use cases for rural contexts—agriculture, healthcare, education, and local governance—through direct engagement rather than rhetoric. The activation set a benchmark for interactive technology presentations at the event and reinforced how deliberate design converts novelty into comprehension.
For senior marketers, innovation heads, and enterprise decision makers considering similar activations, a few tactical principles emerge from this project.
Narrative first, tech second. Technology must carry a clear narrative thread. Decide the one insight you want every visitor to walk away with, and design interactions that deliver that message in 10–30 seconds.
Design for imperfect conditions. Trade shows are chaotic. Build redundancy, hardware swap plans, and software fallback states into your delivery timeline. This mitigates risk and preserves credibility.
Human scale matters. Let people manipulate objects or touch surfaces; physical interaction short-circuits disbelief and speeds comprehension. NFC placards and touch-responsive projections worked because they put control in the visitor’s hand.
Cross-discipline teams are non-negotiable. Creative direction, systems engineering, content production, and on-site fabrication must operate as a single, iterative unit. Breakdowns happen where silos persist.
Measure what counts. Visitor counts are useful, but qualitative metrics—dwell time at kiosks, repeat interactions, staff-reported comprehension—often tell a better story about impact. Invest in light, privacy-sensitive telemetry where possible.
These are practical guardrails. They don’t reduce ambition; they direct it toward outcomes that matter to boards and brand owners.
The content pipeline balanced speed with fidelity.
• Concept to prototype: Rapid prototypes validated the NFC gestures and projection touch model before final content production. Early failsafe mockups exposed edge cases in recognition and positioning that would have been catastrophic if discovered on site. • Content craft: Animations combined 2D and 3D assets to maintain clarity without overwhelming visual complexity. Each sequence emphasized a problem statement and a concise demonstration of the solution’s effect. • Testing at scale: We executed continuous load testing for the NFC system and prolonged burn-in cycles for the Unity application to detect memory leaks and timing drift. These engineering sprints are what turned a creative idea into a durable activation. • Logistics and rehearsal: Site rehearsals replicated VIP visits and common user flows. Those rehearsals included contingency drills for hardware failures—a discipline that reduced on-site stress and increased confidence during live presentation windows.
Infrastructure conversations often drift toward abstract promises. When those promises are shown at human scale—how a farmer might receive a real-time advisory, how a village clinic could extend diagnostics, how local governance might access data for faster, fairer decisions—they stop being theoretical and start being strategic. That’s the value of treating technology rollouts as design problems: stakeholders can make decisions based on a rehearsed understanding of impact rather than a marketing deck.
For brand leaders and policy-adjacent teams, the implication is straightforward: if you want adoption, design the first encounter to answer the practical question every end user asks—“What changes for me?” Then make that answer tactile, repeatable, and clear.
Large infrastructure narratives need translation to human terms. The IMC activation for JioBrain and the 5G Intelligent Village showed that careful interaction design, robust engineering, and operational rigor convert technical claims into operational understanding. That conversion matters to planners, funders, and the communities who will ultimately live with the outcomes.
If your mandate includes turning complex infrastructure into memorable, decision-ready experiences—whether for policy workshops, investor showcases, or large public exhibits—consider the choreography we built at IMC an operational template: narrative clarity, tactile control, engineering resilience, and rehearsal. Ink In Caps has applied that template across experience centres and large activations; when the briefing calls for careful translation of technical ambition into real-world comprehension, we design to close the gap between promise and practice.
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