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V-Retail I Virtual Assistance Sales Tool
October 2021
To accentuate customer experience and conversions of Kumar Properties, we provided them with a virtual assistance sales tool utilizing our SaaS product, V-Retail.As a forward-thinking and innovative builder, Kumar Properties is always looking for ways to incorporate technology and improve its sales process. As a pilot project, we identified their project Kumar Pratham, to redefine the efficiency of their sales ecosystem.
The initiative provided a personalized feel to the customers and they could connect effortlessly with the salesperson to receive information and clarify doubts.Since implementing V-Retail, Kumar Properties has seen a four-fold increase in contact time, resulting in more conversions and increased revenue. Plus, the personalized experience has led to more office walk-ins, making it easier than ever to showcase their properties to interested buyers.