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Senior Business Development & Client Servicing Executive

About the job

About the Company We are a fast-growing technology-led experiential marketing agency that works with top brands across the automotive, BFSI, consumer goods, and real estate sectors. Our work blends innovation, technology, storytelling, and execution. From interactive installations to AI, AR/VR, IoT experiences, and immersive content, we create memorable, measurable brand experiences. We're now looking to strengthen our sales engine with a candidate who understands how to hunt for leads, open doors, and win pitches — someone who thrives on closing deals and growing client relationships, not someone who just wants to manage an existing account. Role Objective The Senior BD/CS Executive will own the business development cycle end-to-end — from lead generation, pitching, proposal writing, negotiations, to onboarding the client — and then seamlessly transition into a client management role for successful delivery and upselling opportunities. Your primary role is to sell. If you are someone who thrives in finding opportunities, builds rapport quickly, and can push for closure without being pushy, this is your seat at the table.

Responsibilities

Business Development :

Identify and research potential clients through digital outreach (inbound as well as outbound), networking events, industry lists, and referrals.
Qualify leads, schedule meetings, and own the sales funnel from top to bottom.
Build engaging, well-researched custom pitches and present them to key decision-makers.
Collaborate with internal strategy, tech, and creative teams to tailor proposals based on client needs.
Actively pursue closure, handle objections professionally, and finalize the commercials.
Maintain updated sales pipeline and progress in CRM tools; share regular progress reports. Client Servicing
Post-closure, act as a bridge between the client and internal teams to ensure a smooth onboarding. Attend client meetings and ensure all deliverables and timelines are being met.
Maintain strong, proactive communication with clients and internal stakeholders.
Identify opportunities for upselling or repeat business and close add-on deals.
Handle basic reporting, project documentation, and client feedback cycles.

job requirements

2–4 years of client-facing experience in sales or business development, ideally at a marketing, tech, creative, digital, or events agency.
Must have strong experience in outbound sales, client acquisition, or pitching.
Should have closed projects above ₹10–20 lakhs in value (helpful but not mandatory).
Ability to understand technology-driven marketing solutions and explain them simply.
Excellent communication, negotiation, and interpersonal skills.
Should be highly proactive, target-oriented, and self-driven with minimal supervision.
Strong organizational skills to handle multiple accounts and leads in parallel. Bonus Points for Candidates With:
Industry connects in auto, real estate, retail, BFSI, FMCG, or lifestyle brands.
Experience in interactive, immersive, or tech-led campaign selling.
Hands-on experience with tools like Notion/ Hubspot/ Zoho CRM, or Excel-based tracking.
Knowledge of how RFPs and proposal processes work in large organizations.
Ability to work with cross-functional teams (strategy, content, 3D, tech, production).